Another benefit of this program is that all late fees are waived while you remain on the program. For every 3 months of payments made in full and on time, PCLP applies a credit of $62.50 to a customer's account for a maximum of $250.00 in arrears forgiveness. The New Start Program is a Customer Assistance Program that PCLP offers to assist customers in bringing their account current over the course of 1 year. For more information on the requirements or application process please call 57 and press 7 to get a PCLP Customer Service Representative. The United Way of Pike County processes the applications and administers the grants on behalf of Pike County Light & Power. You don't need to repay any grant money received, and the maximum grant is $500 ($250 for electric and/or $250 for gas or $500 towards electric, if the heat source for the premise is electric heat). The Good Neighbor Fund was established to help our customers pay for their utility bills when experiencing a financial hardship.
The maximum amount per transaction is $500.00, including the $2.40 fee (For Example: $497.60 payment + $2.40 fee for a maximum of $500.00 total). **There is a $2.40 fee for payments made online, over the phone or in person with a debit/credit card or echeck.
You will need your 16-digit PCLP account # and our mailing address: "Pike County Light and Power, PO Box 1109, Milford PA, 18337".ĥ) Phone: Please call 57 and then press 6 to make a payment over the phone.**Ħ) Online: Please click on the following link for the online payment portal. You must delete the previous Payee and set up a new Payee with our information. Please note: If you had a previous Payee set up for Pike County Light and Power when it was owned by Orange and Rockland, you cannot alter that Payee. We do not have access to your banking information. This type of payment is initiated and controlled by you and is not an automatic payment unless your bank allows you to set it as automatic. Please note, this is not the same as automatic electronic withdrawal. There is no fee for this service.Ĥ) Bank Bill Pay: If your bank offers this type of payment, you will need to set up Pike County Light and Power as a "Payee." Your bank will mail us a check on your behalf and it may take several days. 4:30 p.m., but we also have a payment drop box located directly in front of our entrance for after-hours drop-offs.ģ) Automatic Electronic Withdrawal: To have your total monthly bill automatically withdrawn from your checking account on your due date, please contact us at 57. Our office hours are Monday through Friday, 8:00 a.m. Currently, PCLP can accept payments six ways:ġ) Mail: Send a check or money order to PCLP, PO Box 1109, Milford PA, 18337.Ģ) In Person: We can accept cash, checks, money orders, credit/debit cards** and echecks** at 105 Schneider Lane, Milford PA, 18337 (right next door to Tractor Supply).
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